Contact us

Email us: 




Media enquiries: see our media centre

Business enquiries: busdev@viewranger.com

Call us: +44 (0) 1223 421355 or for support +44 (0) 1223 421356. Voice mail only during the Covid-19 situation, so best email.

Covid-19

During the Covid-19 outbreak, we continue to provide support by email 7 days a week, day and evening. However, our phone lines are not directly staffed - if you leave a voice mail, we will call you back. But we recommend an email first, we can call you back if necessary.

Support queries

ViewRanger email support is available every day including holidays and weekends. 

Email: support@viewranger.com answered every day including weekends and holidays, so the best way to contact us. If you don't get a reply please check your spam/junk folder.

Phone: 01223 421356 (+44 1223 421356 from outside the UK). Voice mail only during the Covid-19 situation.

Telephone support available Monday to Friday 9am - 4pm  (UK time). 

Skype: to 'viewranger'

When contacting ViewRanger support please...

  • Tell us which phone model you're using, or if you're using the website include a link to the page
  • Give us your ViewRanger account email address
  • Give as precise a description of the problem as possible
  • Tell us which version of ViewRanger you are using, and which maps are installed
  • If you have seen a warning or error message, give the exact text of the message

 

Address: ViewRanger, Augmentra Ltd, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK

(ViewRanger is the trading name of Augmentra Ltd)

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