Contact us

Email us: 

Media enquiries: see our media centre

Business enquiries:

Phone: It is best to email us, but if you phone you can leave a voicemail message: +44 (0) 1223 421355 or for support +44 (0) 1223 421356. 

Support queries

We answer emails within one working day, usually much quicker.

Email:, the best way to contact us. If you don't get a reply please check your spam/junk folder.

Outdooractive: For help using the Outdooractive app or web site, please contact But for help transferring content and maps from ViewRanger to Outdooractive, still contact

Phone: 01223 421356 (+44 1223 421356 from outside the UK). It is best to email us, but if you phone you can leave a voicemail message.

Skype: to 'viewranger'

When contacting ViewRanger support please...

  • Tell us which phone model you're using, or if you're using the website include a link to the page
  • Give us your ViewRanger account email address
  • Give as precise a description of the problem as possible
  • Tell us which version of ViewRanger you are using, and which maps are installed
  • If you have seen a warning or error message, give the exact text of the message


Address: ViewRanger, Augmentra Ltd, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK

(ViewRanger is the trading name of Augmentra Ltd)

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