How do I cancel an auto-renewing map subscription or trial?
Please note: Uninstalling the ViewRanger app will not stop your map subscription or trial - you must manually cancel the subscription or trial as described here. If you delete the app but don't cancel your subscription or trial, you will still be charged. You can cancel the subscription or trial at any time before the current subscription or trial period expires.
1. Start the Google Play Store app on the device, not ViewRanger.
2. Tap Menu (3 lines top left) > Subscriptions, or on older versions of the Play Store use Menu > Account > Subscriptions.
3. Tap the subscription or trial you would like to cancel and cancel it on the details page. Your subscription will stop at the end of the current subscription billing period.
You can cancel an Apple subscription in 2 ways; on your iPhone / iPad or on your computer.
If you use iOS 12.1.4 or later go to the App Store app (not ViewRanger). Tap the blue head icon to the upper right to access your account. Go into Manage Subscriptions, cancel there.
Or on older iOS versions:
1. Open Settings on your device home screen.
2. Scroll down and open iTunes and App Store.
3. Tap on your Apple ID, View Apple ID and enter your Apple password.
4. Either cancel the trial or tap on Subscriptions, Manage and select the ViewRanger subscription.
5. Turn off auto-renewal option and tap Done.
Cancel subscription on your computer
1. Start iTunes.
2. Tap Account > Sign in and use your Apple ID.
3. Tap Account > View My Account.
4. Scroll down to Settings section.
5. Next to Subscriptions, tap Manage.
6. Cancel the trial or turn off Automatic Renewal to cancel the subscription. Your subscription will stop at the end of the current subscription billing period.
Or see Apple's page on managing and cancelling subscriptions.
MY VIEWRANGER SHOP:
For trials and auto-renewing subscriptions purchased via the My.ViewRanger web site, go to the My.ViewRanger subscriptions page and use the green button to the right of the subscription to cancel.
Any subscriptions purchased via our web shop, shop.viewranger.com, which you activate with a serial number, will not automatically renew so there is nothing you need to do.
Either use the Amazon App Store app, tap My Apps, then tap Subscriptions.
Or visit Amazon's web page for managing subscriptions here.
Or see their help page here.