Contact us

Call us: +44 (0) 1223 421355

Email us: 




Media enquiries: see our media centre

Business enquiries: busdev@viewranger.com

Address: ViewRanger, Augmentra Ltd, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK

(ViewRanger is the trading name of Augmentra Ltd)

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Support queries

ViewRanger email support is available every day. Languages spoken: English, French, Spanish, German.

Email: support@viewranger.com (answered 365 days a year, the best way to contact us. if you don't get a reply please check your spam/junk folder)

Call: 01223 421356 (+44 1223 421356 from outside the UK)

Telephone support available 8:30am to 4:30pm (Monday), 7pm (Tuesday, Wednesday), 6pm (Thursday, Friday), UK time. 

German & French support available Tuesday-Wednesday, 3pm-8pm (CET), Thursday-Friday 11am-7pm (CET). Spanish support available Monday-Friday, 10am-6pm (CET).

Skype: to 'viewranger'

When contacting ViewRanger support please...

  • Tell us which phone model you're using, or if you're using the website include a link to the page
  • Give us your ViewRanger account email address
  • Give as precise a description of the problem as possible
  • Tell us which version of ViewRanger you are using, and which maps are installed
  • If you have seen a warning or error message, give the exact text of the message